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For any questions relating to your booking, or to make a new booking, contact our helpful Call Centre team. Alternatively, our online hotel reservation pages can be used to process bookings 24 hours a day, 7 days a week. From our previous experience, we know that customers may have many questions when they make a reservation. We have created a comprehensive list of frequently asked questions (FAQ) to help you. Please take some time to read it carefully.


However, in the event that you still need to contact us at or should you require any more information, please contact us by email [email protected] or tel on + 44 (0) 1480 212898 or fax on +44 (0) 1480 212880. Our office hours are Mon-Fri 9am until 6pm GMT.


If you contact us outside our normal office hours please leave a message on our answer phone or send us an email. If you would like to make a booking, leave us your booking details and requirements and we will get back to you as soon as possible. We will always aim to email a reply to your requests.